The Futurist · Next-level AI
AI agents in plain English
Everyone is talking about agents. Here is what they are, and when a business owner should care.
By Marnie WillsPublished 28 September 2026Updated 5 October 2026
What is an AI agent?
An agent is AI that can take steps on its own: look something up, draft, check, and hand back for approval.
When are you ready for one?
When you have documented processes and an assistant that already knows your business. Agents built on weak foundations simply make mistakes faster.
Customise, Build, Agentic
That is the order. Skipping steps is where most AI projects stall.
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